This Privacy Policy explains how Ihsan Solo Ads ("we", "us", or "our") collects, uses, and protects information when you visit ihsansoloads.com or place an order with us. By using our website or services, you agree to the practices described below.
1. Information we collect
Information you provide directly
- Contact details — name and email address you submit through our contact form.
- Order details — squeeze page URL, offer description, niche, and any swipe copy you share with us.
- Payment information — processed by third-party payment providers (e.g. PayPal, Stripe). We do not store your full card details on our servers.
- Communications — emails, support messages, and any other correspondence you send us.
Information collected automatically
- Usage data — pages visited, time on site, referring URL, and similar analytics signals.
- Device data — browser type, operating system, screen size, IP address.
- Cookies — small files used for session management, analytics, and remembering preferences.
2. How we use your information
We use the data we collect to:
- Deliver the solo ad campaigns you order.
- Review your funnel and provide pre-campaign recommendations.
- Send post-campaign reports including click counts and geo splits.
- Respond to questions, support requests, and follow-ups.
- Improve our website, services, and customer experience.
- Send service-related emails (e.g. order confirmations, delivery updates).
- Send occasional marketing updates — only if you've opted in. You can unsubscribe at any time.
- Comply with legal obligations and prevent fraud.
3. How we share your information
We do not sell, rent, or trade your personal data. We share information only with:
- Payment processors (PayPal, Stripe) — to process your transactions securely.
- Email and analytics providers (e.g. our autoresponder, Google Analytics) — strictly for the operation of our service.
- Legal authorities — only when required by law or to protect against fraud or abuse.
The squeeze page URLs and swipe copy you share with us are used only to deliver your campaign. They are never published, resold, or shared with other clients.
4. Cookies
We use a small number of cookies for:
- Session management (keeping you logged in if you have an account in the future).
- Anonymous analytics (to improve our pages and content).
- Remembering your preferences (e.g. cookie consent state).
You can disable cookies in your browser at any time. Some site features may not work as intended if you do.
5. Data retention
We retain your data only for as long as necessary:
- Order records: 7 years for accounting and dispute purposes.
- Marketing email lists: until you unsubscribe.
- Support correspondence: up to 3 years after your last interaction.
- Analytics data: up to 26 months in aggregated form.
6. Data security
We use industry-standard measures to protect your information:
- HTTPS encryption across the entire site.
- Restricted access to client data — only people who need it for delivery or support.
- Reputable third-party processors that meet GDPR and PCI-DSS standards.
No system is 100% secure, but we treat your data with the same care we'd expect for our own.
7. Your rights
Depending on your country, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Opt out of marketing communications at any time.
- Request a copy of your data in a portable format.
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, email support@ihsansoloads.com. We aim to respond within 14 days.
8. Children's privacy
Our service is intended for users 18 years of age or older. We do not knowingly collect data from anyone under 18. If you believe a minor has submitted information to us, please contact us so we can delete it.
9. International transfers
Our servers and third-party providers may be based outside your country. By using our service, you consent to the transfer and processing of your data in those locations, subject to safeguards consistent with this policy.
10. GDPR — Notice for users in the European Union and United Kingdom
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and UK GDPR give you specific rights regarding your personal data. This section explains how those rights apply to our processing.
10.1 Data controller
For the purposes of GDPR, Ihsan Solo Ads acts as the data controller of the personal data you submit when you visit ihsansoloads.com or place an order. You can contact us at support@ihsansoloads.com for any data-protection question.
10.2 Legal bases we rely on
We process personal data only when one of the following legal bases applies:
- Performance of a contract — to deliver the campaign you ordered, send order confirmations, and provide customer support.
- Legitimate interests — to operate, secure and improve our website, prevent fraud, and (where permitted) send relevant service-related communications. We balance these interests against your rights and never override them.
- Consent — for non-essential cookies, analytics where required, and marketing emails. You can withdraw consent at any time without affecting prior processing.
- Legal obligation — to comply with tax, accounting, anti-fraud, and similar legal duties.
10.3 Your rights under GDPR
You have the right to:
- Access — obtain a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data, subject to legal retention obligations.
- Restriction — ask us to limit how we use your data while a query is being resolved.
- Portability — receive your data in a structured, machine-readable format and transmit it to another controller.
- Object — object to processing based on legitimate interests, including direct marketing.
- Withdraw consent — at any time, where processing is based on consent.
- Avoid solely automated decision-making — we do not make decisions about you using fully automated processes that produce legal or similarly significant effects.
To exercise any of these rights, email support@ihsansoloads.com. We respond within 30 days as required by GDPR. There is no fee unless your request is manifestly unfounded or excessive.
10.4 International data transfers
Some of the third-party processors we use (e.g. payment, email, analytics) may store data outside the EEA or UK. Where this happens, we rely on safeguards such as the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement, or transfers to jurisdictions with an adequacy decision.
10.5 Right to lodge a complaint
If you believe our processing of your data infringes GDPR, you have the right to lodge a complaint with your national supervisory authority — for example, the UK Information Commissioner's Office (ICO), the Irish Data Protection Commission, or your local equivalent. We'd appreciate the chance to address your concerns directly first by emailing us at support@ihsansoloads.com.
11. CCPA / CPRA — Notice for California residents
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you additional rights regarding your personal information. This section explains those rights and how to exercise them.
11.1 Categories of personal information we collect
In the past 12 months we may have collected the following categories of personal information from California residents:
- Identifiers — name, email address, IP address.
- Customer records — order details and contact information.
- Commercial information — products purchased and transaction history.
- Internet activity — pages visited, referring URLs, browser/device data.
- Geolocation data — general location derived from IP address (not precise GPS).
- Inferences — limited inferences drawn from the above to improve our service.
We do not collect sensitive personal information such as Social Security numbers, government IDs, financial-account credentials, precise geolocation, race, religion, sexual orientation, or biometric data.
11.2 Sources, purposes and disclosures
- Sources: directly from you (forms, orders, emails) and automatically (cookies, server logs).
- Business purposes: delivering services, processing payments, customer support, security, analytics, legal compliance.
- Disclosures for a business purpose: to payment processors, email/analytics providers, and legal authorities — as described in Section 3 above.
11.3 We do not sell or "share" your personal information
We do not sell your personal information for money, and we do not "share" it for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We have not done so in the past 12 months and have no intention of doing so going forward.
11.4 Your California rights
As a California resident, you have the right to:
- Know — request the categories and specific pieces of personal information we collect, use, disclose, and (where applicable) sell or share.
- Delete — request that we delete personal information we collected from you, subject to lawful exceptions.
- Correct — request that we correct inaccurate personal information we maintain about you.
- Opt out of sale or sharing — although we do not sell or share your information, you may still submit a request and receive confirmation.
- Limit the use of sensitive personal information — although we do not collect sensitive PI as defined by CPRA, you may still submit a request.
- Non-discrimination — we will not deny services, charge different prices, or provide a different level of service because you exercised your rights.
11.5 How to submit a request
Email us at support@ihsansoloads.com with "California Privacy Request" in the subject line. We will:
- Confirm receipt within 10 business days.
- Respond substantively within 45 days (extendable by another 45 days where reasonably necessary, with notice).
- Verify your identity using information already on file before processing access, deletion, or correction requests.
You may also designate an authorized agent to submit a request on your behalf, in which case we will require written proof of authorization.
11.6 "Shine the Light" (California Civil Code §1798.83)
California residents may also request a list of any third parties to whom we have disclosed personal information for those parties' direct-marketing purposes during the previous calendar year. We do not currently make such disclosures, but you may submit a request to support@ihsansoloads.com to confirm.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect the latest revision. Material changes will be communicated via email or a prominent notice on the site.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: support@ihsansoloads.com
Website: ihsansoloads.com